Plugin · forms & surveys

Groxbot + Delighted

Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks. No technical knowledge required.

How a Bot uses Delighted

13 Delighted tools. Connect under Plugins. The Bot still asks before anything leaves the thread.

  • Open the Delighted files you name. Summarize, extract dates, list open questions.
  • Propose edits in the thread. Do not overwrite the source until you say so.
  • If the file is missing, it stops instead of guessing.

Never without you

  • Overwrite the source file
  • Share a doc outside the workspace

First message

Open this Delighted file. Five bullets: dates, decisions, open questions. Do not edit it.

Tools a Bot can call

A sample from the Delighted toolkit. The Bot calls these after you connect. Writes that would go live still wait for approval.

  • Add Person to Autopilot Email
  • Add Person to Autopilot SMS
  • Create or Update Person
  • Delete Pending Survey Requests
  • Delete Person
  • Get Autopilot Email Configuration

Jobs that use Delighted

Related integrations

FAQ

Does Groxbot have a native Delighted integration?

Yes. Connect Delighted under Plugins. The Bot still asks before anything leaves the thread — sending docs and sheets included.

Can a Bot change live Delighted data?

Not by default. Groxbot is talk-first: draft in the thread, grant access when it hits a wall. Live Delighted writes wait for you.

Do I need a workflow builder?

No. Create a Bot, message it, grant access as needed. There isn't anything to learn — it's like bringing on a coworker.