Plugin · sales & crm

Groxbot + EnforcedFlow

EnforcedFlow routes work across teams with configurable advanced round-robin groups, agent criteria, availability, and email assignments.

How a Bot uses EnforcedFlow

5 EnforcedFlow tools. Connect under Plugins. The Bot still asks before anything leaves the thread.

  • Look up the accounts you name in EnforcedFlow. Return a short health read.
  • Draft a follow-up. Do not create or close records until you approve.
  • Cite the CRM fields. If a number is missing, it says so.

Never without you

  • Create or delete records
  • Email the customer from the CRM

First message

Look up these accounts in EnforcedFlow. Health, last touch, risk. Do not email anyone.

Tools a Bot can call

A sample from the EnforcedFlow toolkit. The Bot calls these after you connect. Writes that would go live still wait for approval.

  • Get Group Routing Fields
  • List Group Agents
  • List Round Robin Groups
  • Select Next Agent
  • Upsert Group Agent

Jobs that use EnforcedFlow

Related integrations

FAQ

Does Groxbot have a native EnforcedFlow integration?

Yes. Connect EnforcedFlow under Plugins. The Bot still asks before anything leaves the thread — sending CRM included.

Can a Bot change live EnforcedFlow data?

Not by default. Groxbot is talk-first: draft in the thread, grant access when it hits a wall. Live EnforcedFlow writes wait for you.

Do I need a workflow builder?

No. Create a Bot, message it, grant access as needed. There isn't anything to learn — it's like bringing on a coworker.